Celebrate 70 Years of Musical Theatre West during our 2021-2022 Season!

FAQ

Call the box office at 562-856-1999 to purchase a subscription.
Current box office hours are Wednesday – Friday, 12-5pm.

Can I still purchase a 2021-2022 season subscription?

Season subscriptions for the 2021-2022 season are no longer available, however, you can purchase a Build-Your-Own packages with our remaining shows:

Grease – Jul 8 – 24, 2022
Damn Yankees – Oct 14 – 30, 2022
Rodgers + Hammerstein’s Cinderella – Dec 2 – 18, 2022

What is a Build-Your-Own Package?

A Build-Your-Own package consists of tickets to two or more shows in any available series and any available seats. Pick the dates and seats that work best for you and order them online or over the phone. A discount will be applied automatically!

When should I expect to receive my tickets?

You can choose to have your tickets mailed to you, sent to you as a Print at Home ticket, or available for pick up at will call.

How will I be charged for my subscription?

You can pay by phone using a credit card, or you can pay with cash, check or credit in person at the box office. Full payment is due at the time of purchase.

Can I exchange my season tickets?  What about subscriber benefits?

Buy with confidence! For the 2022 Season, we’re suspending all exchange fees so you can feel confident in your purchase. Tickets can be exchanged for a new date within the run of the show, or for another show later in the season. Upgrades in section or date changes may incur a price difference. Note: Comparable seating cannot be guaranteed for ticket exchanges. Tickets exchanged into another higher-priced section or higher-priced day of the week/time will increase the price of the new ticket.

Click here to find out more about subscriber benefits!

What if I am unable to attend a performance?

Buy with confidence! For the 2022 Season, we’re suspending all exchange fees so you can feel confident in your purchase. Tickets can be exchanged for a new date within the run of the show, or for another show later in the season. Upgrades in section or date changes may incur a price difference. Call the Box Office to find out more.

Are Musical Theatre West subscriptions and single tickets refundable?

We understand that conflicts pop up and circumstances change. That’s why we’ve made our exchange policy so flexible. If you are unable to exchange into any other date or show, you are welcome to gift, transfer, or donate your tickets. Ticket donations are tax deductible. Subscription transfers will be available at a date TBD.

If you are feeling ill or are concerned about attending your performance at any time through December of 2022, please contact the Box Office for options up to and including a refund for purchase. Refunds must be requested at least six hours prior to curtain. If you have further questions about our refund policy, please call the Box Office.

I am not a current season subscriber but I would like to subscribe to the 2023 Season, how do I go about that?

Season subscriptions for new subscribers will go on sale in September after current subscribers have the chance to renew. To get the best available seats, pick up a subscription order form in the lobby of Grease or at our box office at 4350 E. 7th St, Long Beach, CA 90804!

Important Dates

June/July 2022:  Our 2023 Season will be announced and Renewal forms will be mailed to you.

August 28, 2022: Broadway in the Park returns to The Grand! Get a sneak peek at our upcoming season!

September 2022: Subscriptions for New Subscribers Go On Sale

November 2022: Season Tickets Mailed Out

November 16, 2022: Single Tickets On Sale to Subscribers

November 28, 2022: Single Tickets On Sale to the General Public

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